PRIVACY POLICY OF LANGUAGE AND CULTURE INSTITUTE LINGUA LITUANICA

1. INTRODUCTION
This Privacy Policy sets out how and why we collect, store, process and share your personal data. We will always be transparent with you about what we do with your personal data. This Policy also tells you what your rights are in accordance with personal data you give to us. If you have any questions about this Privacy Policy or your rights according to it, please contact us:
Address: LINGUA LITUANICA, Gedimino ave. 26, Vilnius.
Telephone: +370 5 231 3239.
E-mail: info@lingualit.lt

2. PERSONAL DATA
2.1. The personal data we collect from you directly can include your name, e-mail address, mobile/landline telephone number, date of birth, address, your purchasing activity, your credit, or debit card or other payment information, and information you give us when you contact our customer services team, when you engage with our social media platform or when you sign up for LINGUA LITUANICA newsletter.
 
2.2. We collect your personal data when:
2.2.1. you purchase products and services from us online, over the phone or in the institute;
2.2.2. you access our website or use any of our mobile apps. Our website also uses cookies;
2.2.3. you contact us or we contact you to take part in surveys, competitions or promotions;
2.2.4. you contact our customer services team online or over the phone;
2.2.5. you engage with us on social media (by mentioning/tagging us or by contacting us directly).
 
2.3. We use your personal data:
2.3.1. to make our products and services available to you: we use your personal data to provide you with the information, products and services that you request or purchase from us, and to communicate with you according to products and services that you purchase from us and respond to your questions and comments;
2.3.2. for administrative and internal business purposes: we may use your personal data for our internal business purposes, such as enhancing our site, improving our services and products and identifying usage trends;
2.3.3. for security and legal reasons: to ensure the personal and financial information you provide us is correct; to prevent other illegal activities; to fulfill our legal and compliance-related obligations.
 
3. YOUR RIGHTS
You have several rights relating to your personal information and what happens to it. You are entitled to:
3.1. have your data processed in a fair, lawful and transparent way;
3.2. be informed about how your personal data is being used, for example, this privacy policy;
3.3. access personal data we keep about you;
3.4. require us to correct any mistakes in your personal data;
3.5. require us to delete personal data concerning you in certain situations where there is no appropriate reason for us to continue to process it;
3.6. request that we transfer your personal data to you or another service provider in a simple, structured format;
3.7. object at any time to manage your personal data for direct marketing purposes;
3.8. object automated decision-making which produces legal effects concerning you or similarly significantly affects you;
3.9. object in certain other situations to our continued processing of your personal data; and
3.10. otherwise restrict or temporarily stop our processing of your personal data in certain circumstances.
 
4. CHANGING YOUR PREFERENCES
If you no longer wish to be contacted by us about our products or services, or for other marketing purposes, you can alter your preferences or unsubscribe by contacting us: Address: LINGUA LITUANICA, Gedimino ave. 26, Vilnius; telephone: +370 5 231 3239; e-mail: info@lingualit.lt
We want to ensure that all the information we have about our customers is factually correct and up to date. If you find that the personal data we have about you is inaccurate or needs to be updated (for instance, you may have changed your name or address), then please contact us so that we can update it.

5. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. If we make significant changes, we will let you know. Please regularly check this policy to ensure that you are aware of the most updated versions.
 
This Privacy Policy was last updated on 24th May 2018.