LANGUAGE AND CULTURE INSTITUTE LINGUA LITUANICA GENERAL RULES FOR SERVICE PROVISION AND PAYMENT

 1.Service Provider – JSC LINGUA LITUANICA, company registration number: 300656235, VAT payer number – not registered, headquarters: Gedimino pr. 26, Vilnius, Republic of Lithuania. Data are collected and stored in the Registry of legal Entities of the State Enterprise ‘Centre of Registers’.

Company's e-mail address: info@lingualit.lt

Company's phone number: +370 603 42 006

Company's website: www.lingualit.lt

2. The Service Provider undertakes to organize and deliver the Course in the group or individually (hereinafter referred to as the Course) to the Customer according to the schedule of lectures specified in advance. The Service Provider undertakes to adapt the curriculum and the training methods according to the Customer’s skill level of the language. The Course price depends on the chosen top of course. The Course is divided into:

-group lecture,

-individual lecture.

3.The Service Provider shall ensure that the lectures take place at the specified time and in the specified place (Gedimino pr. 26, Vilnius). The Customer shall be notified in writing about the appointed time. If, for objective reasons, the lecture cannot be held at the agreed time because of the fault of the Service Provider, the Customer will be notified, and the lecture postponed to the time convenient for the Service Provider and the Customer.

4. When studying in a live group, the cost of educational materials (books) is included in the course price. When studying in a remote group, the fee for the educational materials (in the electronic space) is included in the course price, but the book is not included. The customer can purchase optional training materials for an additional fee.

5. Payment: The course fee can be paid by bank transfer to the LINGUA LITUANICA account before the course starts (account number: LT 81 7300 0100 9932 1166). When learning in a group, the Customer can pay the full amount of the Course or in 2 parts. Prepayment for the entire Course applies.

6. The Service Provider is not responsible for bank fees applied at the time of the Customer's payment. If after receiving the Customer's order, after deducting the bank fees, the amount received is less than the specified amount, the Customer must cover the resulting difference. This includes fees that do not depend on the Service Provider, but are related to fees charged by the bank or other third parties.

7.After attending the Course, the Service Provider organizes a knowledge test and evaluates the knowledge acquired by the Course participant (Customer). When studying in a group, the Certificate is issued after completing two parts of the course. If the Customer does not plan to continue his studies in the near future, the Certificate can be issued even after the first part of the course. The certificate can be electronic or paper. If the Customer refuses to take the knowledge test, the Service Provider issues a Certificate confirming that the Course has been attended.

8. In the event that the Customer does not fulfill his contractual obligations and does not pay the price of the Course on time, he is removed from the list of registered participants, in other cases he pays 0.02%. (two hundredths of a percent) late payment interest on the unpaid price for each day of delay.

9.Should the Contractor fail to discharge his contractual obligations and fail to pay the invoice within 2 (two) months, the principal amount and the late payment charges will be recovered by company Baltijos skolų išieškojimo centras BSIC (tel. +370 6 157 60 45). By signing the invoice, the Customer agrees and has no objection for the recovery of debt, and for transfer of his details to the third party – the Baltic Centre for debt collection BSIC.

10. At the Customer's request, the Service Provider undertakes to perform the work agreed by the parties in writing, and deliver additional services at an extra service fee agreed between the parties.

11. If the Customer is unable to come to the lecture at the appointed time for any valid reason, the Service Provider must be warned 2 days (48 h) in advance.

12. The Customer shall not be reimbursed for the missed lecture (s) of the Course.

13. If the Customer listens only part of the Course Programme, the money paid for the Course shall not be refundable.

14. If the Customer is sick or away (with advance notice), he can participate in the lecture remotely - using the Skype program.

15. Duration of individual courses may be 10, 15, 20 or 50 academic hours (according to the Customer’s prior instruction). Prepayment for the entire Course.

16. The place of the Courses must be clean and tidy. During the Course, the participants are required to avoid noise and maintain the working atmosphere specific to an academic institution. All the Course listeners are offered equal conditions for education, and allowed to use the research and training facilities and other material values.

17. The Course Customers must follow these rules, the internal rules of procedure and other instructions of the administration or normative regulations and documents of the Service Provider.

18.The Customer shall:

  • seek knowledge according to their abilities, to respect the Service Provider and its lecturers, other listeners and their opinion, do not harm their reputation;
  • not be late to the Course;
  • be prepared for the Course and have all necessary tools;
  • during the Course, not interfere with other listeners, trainers, and comply with their legitimate orders;
  • protect the property of the Service Provider, material values and technical tools; after the Course or if the Course is terminated prematurely, return the tools, if any, to the Service Provider;
  • use the tools and facilities, electricity and other resources in a rational and prudent manner;
  • comply with other requirements;
  • during the Course, wear neat and clean clothes, wear no caps, no jackets, unless otherwise directed by the lecturer; be polite;
  •  abide with general requirements of discipline, cleanliness and hygiene.

19. The Customer is prohibited from:

  •  interfering to the delivery of the Course, running, causing noise, littering and otherwise disturbing the peace and using obscene words during the Course;
  • using mobile and other similar gadgets during the Course;
  • being intoxicated with drugs or other similar substances during the Course;
  • smoking during the Course;
  • bringing in firearms, explosives or other weapons or materials;
  • gambling or playing other games that threaten the health of the surrounding people during the Course;
  • using physical, psychological violence in respect of listeners or lecturers to the Course and other persons, and the Service Provider;
  • arbitrarily changing the place of the inventory of the Service Provider;
  • remaining on the premises at the end of the Course;
  • accessing to the Service Provider's administrative or service premises without authorisation;
  • bringing bystanders to the Course;
  • making image and (or) audio recordings during the Course without the permit of the Service Provider.

20.The Rules are applicable for the Courses ordered individually or for the group, also for listeners and participants choosing the Course programme for enterprises, institutions and organisations.

Date of approval of the General Service Terms and Terms of Payment of Language and Culture Institute LINGUA LITUANICA: 01-01-2015

If you have any questions, please contact UAB LINGUA LITUANICA by tel. +370 603 42 006